Terms & Conditions

Company Name: [Company Name]

Email: info@bolt-q.com

Company Address:[Company Address]

DBA:

1. Introduction

Welcome to [Company Name]. By accessing, browsing, or using our website and services, you acknowledge and agree to be bound by these Terms and Conditions. Please review them carefully before placing an order or using any of our services.

2. Eligibility and User Requirements

To access and use our services, you must:

• Be at least 18 years of age, or have permission from a parent or legal guardian
• Provide accurate, complete, and current personal and payment details
• Not be restricted from using such services under applicable laws or game publishers’ rules

3. Services Offered

We offer the following digital gaming services:

• Game account boosting
• One-on-one coaching sessions

These services are intended to enhance gameplay progress and user experience in supported games.

All purchased points remain valid for 180 days from the purchase date.

4. User Obligations and Prohibited Conduct

By using our services, you agree to:

• Keep all account login information secure and confidential
• Refrain from activities that breach the game’s terms of service
• Not engage in illegal, abusive, or disruptive behaviour, including harassment or spam

5. Orders and Payment

• Full payment must be made using our approved payment methods before services commence
• [Company Name] reserves the right to refuse, cancel, or suspend any order at its discretion, including in cases of suspected fraud or policy breaches
• Payments are processed in Japanese Yen (¥JPY) and US Dollars ($USD)

6. Refunds

Refunds may be granted under the following conditions:

• Purchased points were paid for but not credited to your account
• An accidental duplicate payment occurred
• Verified fraudulent transactions or unauthorized card usage

Refunds will not be provided if:

• Any portion of the service has already been delivered or completed
All point purchases are final and non-refundable unless stated above.
Refunds apply only to purchased points; bonus points are not eligible for refund.
To request a refund, please email info@bolt-q.com with your Order ID and a brief explanation.

7. Account Access

For services such as account boosting, you agree to:

• Provide temporary access to your gaming account where necessary
• Avoid logging into the account during service delivery unless advised otherwise

8. Disclaimers

[Company Name] is not associated with, sponsored by, or endorsed by any game publisher or developer.

All trademarks, game titles, and related content remain the property of their respective owners.

9. Intellectual Property

All website content, branding, graphics, and materials belong to [Company Name] or its licensors. Any unauthorized copying, distribution, or use is strictly prohibited.

10. Limitation of Liability

To the fullest extent allowed by law, [Company Name] shall not be responsible for:

• Any indirect, incidental, or consequential damages
• Account suspensions, penalties, or bans imposed by game providers
• Data loss or progress interruptions occurring during service delivery

11. Termination of Service

We reserve the right to suspend or permanently terminate services for users who breach these Terms and Conditions.

12. Modifications to Terms

We may revise these Terms and Conditions at any time. Continued use of our services following updates constitutes acceptance of the revised terms.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong.

Note: Charges for purchases made through our website will appear as "" on your credit card or bank statement.